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Technical Help

Here are specific notes for technical issues.

Browser Settings:


Email Systems

These are generally about Anti-Spam programs and Firewalls.

Microsoft Outlook 2007.

To add CliniSafe as a "Safe Sender" do the following:

  1. Open Microsoft Outlook,
  2. Click "Actions", then "Junk E-mail", then "Junk E-mail options..."
  3. Click on the "Safe Senders" tab at the top
  4. In the dialog box, click the [Add...] button, then in box type @clinisafe.com
  5. Click OK twice to close the dialog boxes.
The dialog boxes will look like this:
Microsoft Outlook 2008

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Microsoft Hotmail.

Microsoft HotMail will decide on its own whether the first email from CliniSafe is Junk or not.
It will therefore place the email into either your the Inbox folder or the Junk folder.

If the first email from CliniSafe arrives in your Junk folder, click the email to select it,
then click "Mark As Safe" link to move the email into the Inbox folder. See image below:
HotMail

Now that the email from CliniSafe is in the Inbox folder, add CliniSafe as one of your contacts.

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Google Gmail.

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